If you run a Shopify store in Greece or Cyprus, you already know the daily grind: an order comes in, and you jump over to the ACS Courier portal, retype the customer’s name, address and phone, guess the weight, tick the cash-on-delivery box, print the label, then paste the tracking number back into Shopify by hand. Repeat that fifty times a day and you have lost an hour you will never get back.
The ACS Courier Voucher Labels app for Shopify exists to delete that entire routine. It plugs ACS Courier straight into your Shopify admin so you can create, print, track and manage shipping vouchers without ever leaving the order screen. In this review we look at what it does well, where it fits, what it costs, and whether it is worth installing.
What is the ACS Courier Voucher Labels app?
ACS Courier is one of the largest courier networks in Greece and Cyprus, and the majority of local e-commerce parcels move through it. The problem has always been the gap between your store and the courier: Shopify does not talk to ACS out of the box. This app is the bridge. It connects your ACS business account to Shopify through the official ACS API, then lets you generate a shipping voucher (the label plus the tracking number) directly from any order.
In plain terms, it turns a multi-tab, error-prone chore into a single click. Open an order, choose “ACS Courier Voucher” from the More Actions menu, and the app pulls the recipient details from the order, builds the voucher with ACS, prints the label and writes the tracking number back onto the Shopify fulfillment. No portal, no retyping, no mismatched tracking numbers.
Who it is for
This is a purpose-built tool, not a generic multi-carrier plugin, and that focus is its biggest strength. It is aimed squarely at Shopify merchants who ship with ACS Courier and sell into Greece, Cyprus and the wider EU. If that is you, the app speaks your language: it understands Greek shipping realities like cash on delivery being the norm, it handles Cyprus economy delivery as a native option, and it supports separate ACS contracts per country.
If you ship exclusively with a different carrier, or you need one dashboard that juggles five couriers at once, this is not that product. But for the large group of Greek and Cypriot stores whose logistics live and die by ACS Courier, a dedicated app almost always beats a bloated everything-app.
Key features
One-click voucher creation
This is the headline feature and the reason to install. From any Shopify order you create an ACS voucher in under a minute. The app auto-fills the recipient from the order data, so there is no copy-pasting addresses and no transcription errors. It also auto-detects cash-on-delivery orders from the payment method and puts the COD amount on the voucher automatically, which is a genuinely useful touch for the Greek market where COD is everywhere. Once the voucher is created, the tracking number attaches itself to the fulfillment so your customer gets notified the normal Shopify way.
Bulk actions for busy days
Single-order creation is nice, but volume stores live in the orders list. The app adds an “ACS Bulk Actions” button that lets you select dozens or hundreds of orders and create vouchers, print labels, check shipment status or cancel vouchers for the whole batch in one operation. If you have a morning pick-and-pack routine, this is where the real time savings pile up. Instead of processing orders one at a time, you tick a batch, click once and print the stack.
Thermal and A4 label printing
Labels print in two formats: 10×10 cm thermal stickers for a dedicated label printer, or standard A4 for a regular office printer. That covers both the merchant who invested in a Zebra-style thermal printer and the smaller shop still printing on plain paper and taping labels on. You set a default and can override per order.
Real-time tracking inside Shopify
You do not need to open the ACS website to see where a parcel is. The app shows live shipment checkpoints, location, date and status, right inside the order modal. For customer-service questions like “where is my order,” this keeps you in one window instead of hunting through the courier portal.
Multi-country credential profiles
Stores that ship to more than one country can set up separate ACS credential profiles, for example one for Greece and one for Cyprus, each with its own contract details. You tag each profile with country codes, and the app auto-selects the right one based on the order’s shipping address. This is the kind of feature that sounds minor until you are the merchant with two ACS contracts trying to remember which one to use.
Per-order delivery services
You can toggle ACS delivery options per order without diving into settings: Saturday delivery (SAT), return document (RDO), receipt and signature confirmation (REC), and Cyprus economy (CEC), which only appears for Cyprus shipments. It is a clean way to handle the exceptions without cluttering the everyday flow.
Receipt lists for driver pickups
There is a Receipt Lists tab for generating and printing the ACS pickup lists that drivers scan on mass collections. It is a small but practical feature that shows the app was built by people who understand the actual handover between a store and an ACS courier.
Setup: how hard is it really?
The app claims a five-minute setup, and based on the documentation that is realistic provided you already have your ACS API credentials in hand. The flow is straightforward:
- Install the app from the Shopify App Store and approve permissions.
- Choose a plan (Free or Pro) on first launch.
- Add a credential profile with your ACS Company ID, API key, username, password and billing code.
- Set your defaults: paper size, charge type, weight handling and COD auto-detection.
- Open an order and create your first voucher.
The one honest caveat: the setup is only fast if you have your ACS business account and API access ready. You need a Company ID, API key, username, password and your Customer ID (billing code), all of which come from your ACS account manager. If you do not have API access yet, budget time to request it from ACS before you install. That is an ACS requirement, not a shortcoming of the app, but it is the step that trips people up. Everything after credentials is genuinely no-code.
Pricing
The app keeps pricing simple with two plans, and there is a real free tier rather than a trial that expires.
Free — $0/month
Up to 15 vouchers per month, and crucially it is not a stripped shell. The free plan includes single and bulk voucher creation, thermal and A4 printing, real-time tracking, COD auto-detection and multiple credential profiles. For a new store or a low-volume seller shipping a handful of parcels a month, this can be all you ever need. Fifteen free vouchers a month is a fair allowance for testing or a side hustle.
Pro — $9.90/month
Includes 200 vouchers per month, with additional vouchers billed at $0.04 each, plus unlimited voucher creation, bulk actions tuned for high volume, receipt list management and priority support. At under ten dollars a month, the value equation is easy: if the app saves you even 30 minutes a day of manual voucher work, it pays for itself many times over. The $0.04 per extra voucher overage is transparent and cheap, so scaling stores are not hit with surprise tier jumps.
You can upgrade or downgrade any time from your Shopify admin, so there is no lock-in. The sensible path is to start on Free, confirm the workflow fits your store, then move to Pro when your volume crosses the 15-voucher line.
Pros and cons
What we liked
- Deep ACS Courier integration. This is not a generic label printer bolted onto Shopify. It handles ACS-specific realities, COD, Cyprus economy, receipt lists, per-country contracts, natively.
- Genuinely useful free plan. Full feature access at zero cost up to 15 vouchers is rare and lowers the risk of trying it.
- Bulk actions save real time. The batch workflow is where high-volume stores get their hour back.
- Tracking numbers auto-attach. No manual copy-paste back into Shopify means fewer errors and automatic customer notifications.
- Transparent, low pricing. $9.90 for 200 vouchers with clear $0.04 overage is easy to reason about.
What to keep in mind
- ACS API access is a prerequisite. You must obtain API credentials from ACS first, which can take a little back-and-forth with your account manager.
- Single-carrier by design. If you split shipping across several couriers, you will still need other tools for the rest. The company does offer a separate Elta Courier app, but ACS and Elta are managed as distinct apps.
- Regional focus. The app is built for Greece, Cyprus and EU shipping via ACS. Stores outside that footprint are not the target audience.
How it compares to doing it manually
The honest benchmark for most small Greek and Cypriot stores is not another app, it is the manual portal workflow. Against that baseline the app wins on every axis that matters. Manual voucher creation means logging into the ACS portal, retyping every address, manually setting COD amounts, printing separately and copying tracking numbers back one by one. The app collapses all of that into a click and eliminates the transcription errors that lead to failed deliveries and angry customers. Even at the free tier, the time and accuracy gains are obvious. At Pro with bulk actions, the difference between processing 200 orders by hand versus in batches is the difference between a full morning and fifteen minutes.
Frequently asked questions
Does the ACS Courier app work with any Shopify plan?
Yes. It installs like any other app from the Shopify App Store and works inside your standard Shopify admin. You need an active store with at least one order to create your first voucher.
Do I need an ACS Courier business account?
Yes. The app connects to ACS through your own business account and API credentials (Company ID, API key, username, password and billing code). You request these from your ACS account manager. The app does not create an ACS account for you.
Can it handle cash-on-delivery orders?
Yes, and this is one of its strengths for the Greek market. COD auto-detection reads the payment method on the order and automatically flags it as cash on delivery, including the COD amount on the voucher. You can toggle the behavior in default settings.
Can I print labels on a thermal printer?
Yes. The app supports 10×10 cm thermal sticker labels as well as standard A4. Set a default paper size and override per order when needed.
Does it support both Greece and Cyprus?
Yes. You can create multiple credential profiles, one per country or contract, and the app auto-selects the correct profile based on the order’s shipping address. Cyprus-specific options like economy delivery appear only on Cyprus shipments.
Is there really a free version?
Yes. The Free plan is $0/month with up to 15 vouchers and full feature access, including bulk actions and tracking. It is a real free tier, not a time-limited trial.
Verdict
For a Shopify store that ships with ACS Courier in Greece or Cyprus, the ACS Courier Voucher Labels app is close to a no-brainer. It removes the single most tedious part of the daily fulfillment routine, it does so with ACS-specific intelligence that generic apps lack, and it starts free so there is almost no reason not to try it. The only real precondition is having your ACS API credentials ready.
Growing stores will outgrow the free tier’s 15 vouchers quickly, but $9.90/month for 200 vouchers plus bulk processing is a small price for getting an hour of your day back. If you have been creating ACS vouchers by hand, install it, connect your credentials and process your next order batch in a single click. You can find the app and full feature list on the ACS Courier Voucher Labels for Shopify page.